Privacy Policy

Privacy Policy

Version 2.0 – Updated: May 2018

Our privacy policy is to respect and protect the privacy of visitors to our website. This policy statement tells you how we collect information from you and how we use it. It will assist you in making informed decisions when using our site and our services.

We are committed to respecting your privacy. If you have any questions about how we deal with your data please contact us by using the contact information listed on the website and speak to our data protection officer.

How we gather information about you?

We collect information about you when you use one the contact forms on our website. We have made our best efforts to protect the information that we gather and hold about you. Our systems are password protected and we have implemented reasonable procedural security controls to protect against the loss, misuse, or alteration of your data.

What information do we collect about you?

The information we gather about you depends on which information request form you use on our website. Each form requests different types of information in regard to the type of enquiry. This is information is given to us voluntarily by you. In most cases we request, but not limited to, the following information:

  • Name
  • Address
  • Email
  • Telephone Number

How will we use the information about you?

The information we gather will not be disclosed to anyone else outside of our business and business systems. We have number of business systems which your data may be entered including, but not limited to, business management systems, contact systems and sales systems. These systems are secure and can only be accessed by our business users.

Access to your own data

To be provided with a copy of your own personal data that we collect online and maintain in our database, and to contest and correct inaccuracies, or request that your personal data be deleted, please contact us so we can follow our procedure to action your request.

Disclosure of your information

We will not publish, give, sell or rent your information to anyone, ever. However, we reserve the right to disclose user information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) Our rights or property, other users, or anyone else who could be harmed by such activities. We also reserve the right to disclose user information when we believe in good faith that the law requires it.

Links to Other Sites / “Public” Areas

You should be aware that when you are on our web site, you could be directed to other sites that are beyond our control. There are links to other sites from our web site pages that take you outside our service. These other sites may send their own cookies to users, collect data or solicit personal information. The privacy policies of these other sites may significantly differ from that of us. We are not responsible for the privacy practices of any other sites and cannot guarantee the security of any of your personal information collected there.

Security and Protection of Personal Information

Protecting the security of all personally-identifiable information associated with our guests is of the utmost concern to us. Once we receive your transmission, we will take reasonable precautions to ensure its security on our systems. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we take all reasonable steps to ensure the security of our users’ personal information and maintain their privacy, we cannot guarantee or warrant the security of any information you disclose or transmit to us online and cannot be responsible for the theft, destruction, or inadvertent disclosure of such personal information.

Privacy Policy for Minors

We do not knowingly collect information from minors. If you are under 18, please do not provide any personal information to us.

Your Acceptance of the Terms of this Privacy Policy

By using this site, you signify your consent to the Privacy Policy. If you do not agree to this policy, please do not use this site. The terms of this Privacy Policy may change from time to time without prior notice to you, so please check this page periodically for any changes. Your continued use of this site following the posting of changes to these terms will mean you accept those changes.

If you have any queries please contact us to speak with our data protection officer.

Use of Google Analytics Data and Cookies

Like millions of other websites we use Google Analytics on this website.

Google Analytics is software that stores non-identifiable data about our visitors to help us make better decisions about how we structure the site and present information to you.

What does Google Analytics record?

  • What website you came from to get here
  • How long you stay for
  • What kind of device you’re using
  • And quite a bit more about how you navigate and use the site

We use Google Analytics to measure how users interact with the site to improve performance and functionality. This includes limited information from the Google Display network which provides anonymous aggregated data which may include gender and general interests information. These can be used by us and our web developer, Media Links Online Ltd., to better understand our visitors and improve the performance of the site to better suit your needs (for example so we can analyse performance and develop appropriate on-site offers for products and our services)

We do not use any of the anonymous aggregated data to retarget you on other sites or with personalised advertising outside of this site.

If you wish to know more about what Google Display Ad Services, only some of which are used and then only within this site you can read more about Google advertising technologies.

Or you can watch a video explaining how Google uses cookies.

If you wish to change what information is used for measuring your interaction with the site then you can edit your settings on what is included and tracked by editing Google Display ad tracking for your Google account

If you want to opt out of all Google Analytics tracking you can alter the settings on your browser to block or implement any no-follow functionality it may provide. Please be aware this impacts your Google account as a whole so this may impair your Search experience with Google and deliver less appropriate results, as your previous search history and interaction with any advertising will not be used to tailor location, search results or advertising that you see to your interests.

To make this opt-out simpler Google provide a tool for their Chrome browser and most leading browsers.

If you wish to adjust your consumer opt-out preferences for other members of the Network Advertising Initiative, to adjust settings for other companies besides Google you can edit your preferences for other companies here.

Please note these are third party tools and we cannot ensure the functionality of these opt-out tools with your browser and personal settings.

What do we do with your data?

We do not merge personally-identifiable information (for example information from any orders placed with us) with non-personally identifiable information collected through any Google advertising product or analytics feature.

We take your privacy seriously and we will not combine any anonymised data with order information in future without providing clear notice of the intent to introduce this, in advance and with the User’s prior affirmative (i.e. opt-in) consent to that merger.

We also collect aggregate information from all web site visitors. This aggregate data is used to customise our web content to deliver a better experience for our users and will in no way personally identify you. We only get average anonymised statistics and do not disclose or share this data with third parties – except of course Google who are the ones who provide this data. The tracking information allows us to better understand the kind of people who come to the site and what content they’re consuming. This helps us to make better decisions about products, design and content.

All of this activity falls within the bounds of the Google Analytics Terms of Service.

Use of IP Address

An IP address is a number that’s automatically assigned to your computer whenever you’re surfing the web. Web servers automatically identify your computer by its IP address. On occasions, we collect IP addresses for the purposes of system administration, to analyse aggregate information, and to audit the use of our site.

Use of Cookies

This Cookie Policy explains what cookies are and how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used, and how to control the cookie preferences. For further information on how we use, store, and keep your personal data secure, see our Privacy Policy.

You can at any time change or withdraw your consent from the Cookie Declaration on our website
Learn more about who we are, how you can contact us, and how we process personal data in our Privacy Policy.
Your consent applies to the following domains: www.spamotorcycles-cheltenham.co.uk
[user_consent_state]

What are cookies ?

Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.

How do we use cookies ?

As most of the online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.

The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.

What types of cookies do we use ?

Essential: Some cookies are essential for you to be able to experience the full functionality of our site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. For example, these cookies allow you to log-in to your account and add products to your basket, and checkout securely.

Statistics: These cookies store information like the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit, etc. These data help us understand and analyze how well the website performs and where it needs improvement.

Marketing: Our website displays advertisements. These cookies are used to personalize the advertisements that we show to you so that they are meaningful to you. These cookies also help us keep track of the efficiency of these ad campaigns.
The information stored in these cookies may also be used by the third-party ad providers to show you ads on other websites on the browser as well.

Functional: These are the cookies that help certain non-essential functionalities on our website. These functionalities include embedding content like videos or sharing content of the website on social media platforms.

Preferences: These cookies help us store your settings and browsing preferences like language preferences so that you have a better and efficient experience on future visits to the website.
[cookie_audit columns=”cookie,description” heading=”The below list details the cookies used in our website.”]

How can I control the cookie preferences ?

Should you decide to change your preferences later through your browsing session, you can click on the “Privacy & Cookie Policy” tab on your screen. This will display the consent notice again enabling you to change your preferences or withdraw your consent entirely.

In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. To find out more about how to manage and delete cookies, visit wikipedia.org, www.allaboutcookies.org.

By showing how and when visitors use a website, cookies help companies see which areas are popular and which are not. Many improvements and updates to the site are based on such data as total number of visitors and pages viewed and this information is most easily tracked with cookies. We use cookies to better understand and improve areas of the website that our users find valuable. While both of these activities depend on the use of a “cookie,” visitors to our web site always have the option of disabling cookies via their browser preferences.

Most browsers are initially set up to accept cookies. You can reset your browser to refuse all cookies or indicate when a cookie is being sent. However, note that some parts of the web site may not function properly or may be considerably slower if you refuse cookies.

Use of clear GIFs

A clear GIF (Graphics Interchange Format) or pixel tag (also known as a ‘Web beacon’) is a line of code placed on some of our web pages and in emails which, in a similar way to our use of cookies above, allow us to analyse the specific usage patterns of visitors. We do not use clear GIFs.

May 2018